Returning items to the store is always a stressful task. If you suddenly get disappointed with the purchase, remember, that in most cases, the product can be returned to the store. This article is exactly about how to return an item to Menards and get your money back without any worries.
What is Menards?
Menards is the third biggest supply chain in the US, selling home improvement items like paint, construction goods, hardware, etc. This company has about 300 stores in 14 States of the Midwest. According to Forbes, Menards gives a job to more than 45 000 employees, who make about $10 billion of annual revenue. This rather a huge retailer fulfills its obligations to the clients, providing them with a fair Return and Exchange policy. Therefore, don’t miss the opportunity to purchase goods on Menards sales. Detailed information on special deals you can check on rabato.com/us/menards.
How to Return Goods to Menards?
According to Menards Return Policy, you can return goods to the store except non-refundable items within 90-days after the purchase and get a refund in many possible ways:
- In cash;
- To the Menards account;
- In the form of an in-store credit;
- On a debit\credit card;
- In the form of a gift card.
After the 90 days of purchase, you can still return goods to Menards and get in-store credit for the original purchase price. For each of the above cases, you will need to provide a receipt that confirms buying the returned item at Menards. As it always happens, you can lose an original receipt due to some reasons. What should you do in this case?
How to Return Goods Without a Receipt?
The first thing you need to know is that no goods can be returned without a receipt. However, there are still some options available for purchases made by card or check:
- Visit the Return Receipt Kiosk located at any Menards store and ask to print the Return Receipt;
- You could print a receipt online from your Menards account.
In all other cases, Menards can refuse customers in returning goods without a document confirming their purchase.
Are There Any Non-Refundable Goods?
Sometimes in the store, you can see a notice warning that a thoughtlessly purchased product cannot be returned or exchanged. All this makes the client take a responsible approach to the purchase. Let’s turn to the Menards Return Policy. Here is a list of non-refundable items:
- Handling and packaging;
- Herbicides, pesticides, or aerosols, if opened (in individual cases they can be refunded with an in-store credit voucher);
- If the item has been used — this is already an object of warranty policy;
- The items don’t have the original package;
- Goods purchased on clearance.
It is also worth noting that discounted goods are not subject to exchange and return. As a rule, sales occur due to some kind of defect. The store has the right to sell such goods at a special, attractive price, but is obliged to warn buyers about what is wrong with their purchase and to tell in advance that a return will not be possible. Only if a defect is found that was not agreed by the seller, you can try to appeal the transaction.
As for online returns, you will be charged an additional 25% restocking fee on Special Orders. Meanwhile, orders with custom-made specifications cannot be canceled of refunded accordingly:
- window treatments;
- exterior shutters;
- doors;
- steel door glass;
- replacement glass tabletops;
- building plans;
- blueprint sets;
- study sets;
- reproducible masters.
In Conclusion
If the product you purchased does not meet its characteristics, is defective, or does not suit your expectations, you can exchange it or return to the store. Before you do this, follow a few simple steps:
- Familiarize yourself with your civil rights and don’t let sellers cheat you.
- Check which items are non-refundable. If the product is on the list of non-returnable items, you can only get money for it or exchange it if it is defective after an expert assessment.
After completing these points, feel free to pack the goods in a box containing a complete set, take a receipt or other proof of the transaction and go to the store. The seller has no right to refuse you an exchange or return. Good luck!