Who: The Crisis Center of Tampa Bay has achieved national reaccreditation through the New York-based Council on Accreditation (COA).
Why this is important: The Crisis Center of Tampa Bay provides vital social services to the Tampa Bay community. The COA reaccreditation signifies the organization is continuing to use best practices to effectively manage its resources and provide the best possible services to all of its stakeholders.
TAMPA, FL, September 22, 2022 – The Crisis Center of Tampa Bay has been reaccredited by the Council on Accreditation (COA) through 2026. The Crisis Center was initially accredited by COA in 2018 for a four-year term.
Organizations pursue the COA accreditation to demonstrate they have implemented best practice standards in the field of human services. The COA accreditation process involves a detailed review and analysis of an organization’s administration, management, and service delivery functions against international standards of best practice. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce.
To achieve the COA reaccreditation, the Crisis Center of Tampa Bay first provided written evidence of compliance for the COA standards. A group of specially trained volunteer peer reviewers then confirmed adherence to these standards during on-site interviews with board members, staff, volunteers, clients, and community stakeholders.
“The Crisis Center team has worked extremely hard to maintain the rigorous standards set by the Council on Accreditation (COA) and achieved through our first accreditation. The COA reaccreditation confirms that we are continuing to offer community members the highest level of care and service,” said Clara Reynolds, President & CEO of the Crisis Center of Tampa Bay.
About the Council on Accreditation (COA)
Founded in 1977, COA is an independent, not-for-profit accreditor of the full continuum of community-based behavioral health care and social service organizations in the United States and Canada. Over 2,000 organizations — voluntary, public, and proprietary; local and statewide; large and small — have either successfully achieved COA accreditation or are currently engaged in the process. To learn more about COA, please visit www.COAnet.org.
About the Crisis Center of Tampa Bay
The mission of the Crisis Center of Tampa Bay is to ensure that no one in our community has to face crisis alone. The organization is the community’s gateway to help, hope, and healing, and is Tampa Bay’s elite provider of crisis and trauma services. Responding to over 160,000 requests for help each year, the nonprofit agency offers a range of evidence based programs designed to meet community needs:
• Corbett Trauma Center (trauma counseling and sexual assault survivor services)
• Gateway Contact Center (988 & 211: suicide prevention, crisis counseling, and information and referral services)
• TransCare (911 emergency and mental health ambulance services, medical van transportation, community paramedicine)