• Worldpay from FIS is deepening its successful partnership with Chargebacks911 by introducing a broader range of Disputes Deflector products to merchants
• Disputes Deflector will help Worldpay’s merchants reduce chargebacks, costs, and lower fraud
• These new tools feature flexible architecture and a next generation technology stack that moves away from manual processes and responds to the growth of eCommerce
CLEARWATER, Fla., July 28, 2022 – Financial technology leader Worldpay from FIS® (NYSE: FIS) is extending its longstanding partnership with leading dispute technology provider, Clearwater-based Chargebacks911, by launching an enhanced range of Disputes Deflector products today. These products will provide merchants with a broader range of global solutions to help reduce chargebacks, lower costs, and combat fraud.
Disputes Deflector is a set of five chargeback and dispute avoidance products accessible through one single integration, with non-technical integration options also available for near immediate results. Worldpay merchants will be able to leverage consolidated post-transaction fraud management tools through an open platform that is integration friendly and supported by multiple APIs.
Disputes Deflector features a next generation technology stack, delivering best-in-class solutions that dramatically streamline chargeback and dispute inquiry management – specifically responding to the growth of eCommerce and increasing the trickle-down effect of post-transaction fraud (chargebacks, dispute inquiries, friendly fraud).
“Changes in consumer dynamics and merchant practices have merchants, card issuers and schemes moving away from the manual dispute management processes,” said Vicky Bindra, Product Officer at FIS. “Open platforms and flexible architecture are now vital, allowing automated products that reduce the time and effort invested in managing and resolving dispute volume. We’re delighted to further extend our partnership with Chargebacks911 to provide our merchants with a comprehensive and innovative product that will help them fight costly chargebacks.”
“We’ve been very impressed by Worldpay identifying merchants’ need for automation in managing the increasing complexity of disputes,” said Monica Eaton-Cardone, Founder of Chargebacks911. “This consolidated approach will deliver much needed scale and efficiency as the world becomes more digital. And as the card brands continue to expand their offerings the task of managing disputes at all stages requires aggregation and expertise, best leveraged through a unified platform.”
Founded in 2011, Chargebacks911 is a global leader in chargeback management and has successfully protected more than 10 billion online transactions and recovered over $1 billion in falsely disputed and/or stolen revenue.