So you have moved into a strata scheme and need some information about its ins and outs, especially regarding the common properties. If not, there is likely some other issue you would like to take up with the management. However, you have one significant hurdle to jump over before you can begin having your issues addressed; identifying your strata manager.
Strata management is a vital component of strata scheme living. A manager bears a lot of responsibility towards the owners’ corporation as they are tasked with overseeing the day-to-day operation of a strata. Consequently, this position came about in response to a need for knowledgeable companies and individuals to navigate the intricacies of looking after strata.
The strata manager’s role encompasses many responsibilities, including keeping abreast of state laws and regulations, ensuring the strata’s continued compliance, managing the owners’ corporation’s finances, maintaining the strata’s records and overseeing the common property maintenance; to name a few. All these duties significantly impact the quality of life within any given strata. Therefore, a strata manager must be competent and accessible to perform their tasks effectively.
Despite the need for visibility, you may discover that identifying your strata manager is not as straightforward as you would think. Luckily, there are a few avenues you may take to get an answer to your query. So, when the need becomes apparent, how do you find out who your manager is?
Your first option is to look to the people around you. Specifically, other unit owners or residents. Owners, in particular, are in a position to have that information more readily on hand since their membership in the body corporate puts them in direct contact with the strata manager from time to time. Therefore, you are likely to get an answer if you ask around.
Besides lot owners, the other individuals most likely to be aware of the strata manager’s identity are real estate agents, building contractors or maintenance personnel, and -if you are a tenant- your landlord.
Alternatively, you can turn to technology to do all the heavy lifting for you. So get your fingertips working and:
- Check the strata scheme’s website to see if the strata manager is mentioned.
- Alternatively, you can contact the strata scheme’s managing agent for more specific information as to who the manager assigned to that particular strata is.
- If you know your strata’s registration or the moniker used to identify it, you may perform a search engine inquiry. The results could yield information about the scheme’s management, including any professional profiles that mention your strata.
- Try scrolling through social media to find strata managers within your area. Since many managers today use it as a method of keeping in touch with their communities, you may find your manager that way.
The process of finding your strata manager does not have to be as long and arduous as it once was. You only need to harness the power of the Internet to find information on the person who keeps your strata scheme running smoothly.