Why this is important: Veterans participating in this program can receive one-on-one support from a paramedic for ongoing medical issues while also working with a care coordinator to receive linkages to community resources and information for situational and behavioral health concerns.
TAMPA, Fla., Nov. 16, 2021 –The Crisis Center of Tampa Bay received a $50,000 grant from USAA to support their veteran services. The Crisis Center operates the Florida Veterans Support Line, where veterans can receive support and linkages to community resources from a veteran peer when they dial 1-844-MyFLVet (693-5838) or 211. With the funding received from USAA, individuals in Hillsborough County who reach out to the Florida Veterans Support Line and disclose they are struggling with medical issues can be referred to Community Paramedicine.
“We are incredibly appreciative of USAA’s ongoing support of the Crisis Center’s mission. Over the years, they have provided funding for several programs within the Crisis Center. We are excited to see the impact that combining these two services could potentially have on veterans throughout our community,” says Clara Reynolds, President & CEO of the Crisis Center of Tampa Bay.
As a program within TransCare Medical Transportation Services, Community Paramedicine works with individuals who are high utilizers of hospital emergency departments because they are unable to manage the symptoms experienced because of their illness. TransCare paramedics educate the veteran and their support system on how to properly care for their medical issues. Paramedics will work alongside the care coordinators to ensure that all the needs of each veteran going through the program are addressed.
“The work that Crisis Center of Tampa Bay is doing, including with our veteran population, is very important to our community,” said Keith O’Malley, regional site director for USAA. “We are proud to continue our support of this organization and see the outcomes of their programs.”
With a growing population of veterans in the Tampa area, the need for support for these residents is growing. Through this program and the education that will be provided, the burden on community resources will be lessened.
Veterans and family members of veterans interested in learning more about the program or receiving support can call the Florida Veterans Support Line at 1-844-MyFLVet (693-5838).
About the Crisis Center of Tampa Bay/TransCare
The mission of the Crisis Center of Tampa Bay is to ensure that no one in our community has to face crisis alone. The organization is the community’s gateway to help, hope, and healing, and is Tampa Bay’s elite provider of crisis and trauma services. Responding to over 170,000 requests for help each year, the nonprofit agency offers a range of evidence based programs designed to meet community needs:
• Gateway Contact Center (211: suicide prevention, crisis counseling, and information and referral services)
• Corbett Trauma Center (trauma counseling and sexual assault survivor services)
• TransCare (911 emergency and mental health ambulance services, medical van transportation, community paramedicine)
For more information about the Crisis Center of Tampa Bay, please visit www.crisiscenter.com
Media Contact: Ken Gibson
Crisis Center of Tampa Bay
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