Signed by none other than the remarkable Editor in Chief, Nancy Cooper, the report by Newsweek.com, titled Best Online Shops in 2021 has featured Viking Bags as one of the top websites for motorcycle luggage shopping with a score of 8.22 out of 10.
The report studied and tested consumer experience analyzed various shopping stores and presented the results for the public.
Cranking down their methodology for the survey, the criteria for judging each website revolved around crucial modern-day requirements.
For example, Newsweek.com noted that websites such as Viking Bags had an easy-to-navigate user interface that wasn’t bloated with ads and pop-ups.
The website was judged upon the following in terms of UI/UX:
- Layout, Company Information, SSL
- Design, Search bars, Product displays
- Load speeds, bounce rates, etc.
Moreover, without having a cluttered interface, these websites ensured a comfortable and non-intrusive shopping experience.
The fact that you get all the nitty and gritty details about every product along with images, video tutorials and reviews in an ad-less environment speak volumes about the online store’s regard for their customers.
Next came the time to test the product display quality as well as the buying processes.
To remain unbiased, reviews and ratings given by verified customers were considered.
And as expected, motorcycle saddlebags were the best, when bought from Viking Bags.
As it turns out, Viking Bags managed to lay an impression there as well.
The criteria revolved around the quality of the product, time to ship and arrival (vs. estimated dates) as well as the difference between the product advertised and the product delivered.
Quite a lot of huge brands failed the assessment, with some claiming unlucky circumstances to be the cause.
Here’s an overview of the quality assessment:
- Likelihood of Purchase
- Shipping Costs
- Returns, Return Policies
- Purchasing process
Along with this, customer support ratings were judged by testing out ways to establish pre-sale and after-sale communication with brand representatives.
Stores that failed to deliver quality customer service after the sale were penalized.
It’s clear that for the best motorcycle luggage options, Viking Bags is the store to go to.