The staff turnover rate at a company is often a revealing statistic that acts as a reliable barometer when it comes to how happy and motivated employees are when the number of leavers is comparatively low.
If staff retention rates are low and there is a constant shift in the workforce this tends to suggest that work needs to be done on improving the employee experience.
Using payroll software in India a solution to get wages right would be a great way of keeping everyone happy, and here are some other suggestions that should help boost the employee experience and keep the workforce more stable.
You can’t expect employees to be happy if they don’t feel they are in the loop.
Good internal communication systems and a culture of openness will help build trust and encourage an inclusive culture.
Don’t just use exit interviews
When someone decides to leave it is vital that you give them the opportunity to tell you why they are going. Exit interviews serve that purpose but stay interviews are also a great idea.
Understanding why an employee is so happy to stay allows you to replicate that experience across the company by getting more things right as a result of listening to their views.
Actively use feedback
If you ask employees for feedback it is imperative that you are seen to act on what you have been told.
Team members are far more likely to share their opinion if they can see that you are actually listening to the feedback they are giving you and are seen to act upon it.
External feedback is also very useful
Another important tool that helps keep the workforce motivated is the feedback that comes from customers, especially when it is really positive.
A good employee often feels good about making a positive impact on the customer experience, so share that feedback with everyone in the company.
The right management
Depending on the size of your business, you may well have team and departmental managers, and it is essential that these people in your organization are given the right ongoing training.
If they learn how to improve their management techniques it will ensure that employees under their guidance are less likely to leave when they are motivated and enjoy open communication.
Journey mapping serves a purpose
If you are running a business you will have a clear vision of where it is headed. That should be the same with employees who often benefit from a journey map that visualizes the stages of their employment and options to progress that are available to them.
If every new employee doesn’t enjoy a positive and insightful onboarding experience this can have a detrimental impact on their willingness to stay at the company.
Design a workable employee orientation program.
Look after their health
A wellness program will ultimately lead to lower health costs, so it is a win-win for the company as absenteeism and leaving rates often fall if you invest in employee wellness.
Employees often favor benefits over a pay rise, so remember it is not always about the salary when it comes to staff retention.
A chance to make a career
If employees can see that there are opportunities for career advancement they are less likely to shop around for a new position elsewhere.
If you offer career development programs and invest in improving the skills and confidence of the workforce it can only benefit the business in the long run.
Follow these proven strategies for improving the employee experience and you should find more of your staff are happy to say that it is a great place to work.