Nothing beats the relaxation and pride you feel when you have a spotless home. A new season will arrive soon, and perhaps you’re looking to hire a cleaning service to help you make your home clean and pristine to welcome your family and friends.
However, if you’re new to the world of professional cleaning services, you’ll find that there are so many options available that you just don’t know which one to pick! Don’t worry, because here we will present you with some tips and suggestions on what to look for in a quality cleaning service.
Search The Internet For Good and Reliable References
The first thing you should do once you start looking for cleaning service companies in your area is to review sites where customers leave their feedback. Many people agree that online customer reviews play an important role in the final choice they make. You can get a good insight into the quality of service through these websites, but take everything with a grain of salt. Ensure that you’re able to filter the comments by section or category: a cleaning company may have overall positive feedback, but this will give you a better breakdown of how they perform in customer service, or if their insurance works, the variety of services available, and so on.
Regardless of the business’s size, commercial cleaning companies with years of experience tend to have better expertise in the subject than a minted start-up. To set a hypothetical situation, big box companies can dominate the market, but maybe their employees don’t pay extra attention to details the way you prefer. Sifting through these comments is only the first step. You can also complement your research by asking friends and family if they’ve hired any cleaning service themselves and hear what they have to say about their experience with them.
Check For Their Liability Insurance’s Conditions
Some people don’t consider hiring a cleaning service that includes professional liability insurance in their benefits until it’s too late. Trust us, there’s no need to wait until someone damages your beloved furniture to figure this one out! If you want to avoid any disastrous accidents where you’ll need to pay the costs, professionals at MaidLuxe LLC advise asking for details on their liability insurance covers and what conditions apply before signing any contract. That way, if the worst-case scenario happens, everyone involved will have a clear understanding of how to proceed with insurance claims, if needed.
Understanding their terms and conditions, in case any accidents happen while they’re working on-site, will save everyone from a huge headache down the road. Asking about what services aren’t included in the contract will also clear out any potential misunderstandings that may arise when the cleaning service arrives at your home. All these agreements should be reflected in the final price.
Cleaning Staff’s Expertise
You want to make sure that the people you’re hiring to clean your home or office know what they’re doing, especially when they’re dealing with strong chemicals to professionally clean surfaces and objects. Another detail crucial to choosing a quality cleaning service is to ask for credentials or certifications specific to their industry. If you’re unsure of where to start, some general questions you can ask the sales representant could be:
- Do all your employees go through a training program?
- Do you do screenings and background checks for all of your employees?
- If I hire a daily or weekly service, will the same person come over to my house?
You should also ask about the health and safety measurements taken by the company to ensure that their professional cleaners are always protected from any harm. If the company’s representative cannot give a clear answer to your inquiries or if you’re not convinced about their system, you can always continue looking for other price rates with other businesses. There’s nothing wrong with preferring a professional-quality when searching for cleaning services, whether you’re looking for a long-term contract or casual hiring.
Focus In Customer Satisfaction
A quality cleaning service won’t hesitate in showing off their best work and client testimonies on their landing page, but it should also provide different ways to reach out to them if anything happens. Whether you have a small inquiry about their price rates or you’re left unsatisfied with the final results, the cleaning company should always have the best disposition to offer a friendly, informative, and clear response.
On their website they should at least display their physical address and phone number, so you’re certain that you can call them if needed. But nowadays, with the rise of digital solutions, some cleaning businesses also answer live chats and emails to offer the quickest answers.
Another aspect to consider once you’re already settled with a cleaning service is to see how committed they are to delivering the best results possible. Their employees should show absolute professionalism and dedication toward cleaning every surface in your home, especially those areas where you barely think about touching with your bare hands. If done right, some of the dirtiest areas in your home won’t break a sweat for the right professionals.
And if you’re somehow unsatisfied with the results or you had any issues with the service, the company shouldn’t show any signs of hesitation to send their people back to clean again, if needed. Clear communication is a great asset in their favor that you should always seek out when looking to hire a service of this nature.
When it’s time to hire a cleaning service, you should never settle for less than high-quality results. Your home is your intimate space and it needs to be respected as such by the people you hire to clean it, so take all the necessary precautions to choose the best cleaning service in your area. Whether you’re looking for a one-time service for deep cleaning the entire house, or to hire a maid that comes by on a daily or weekly basis to assist you with basic cleaning tasks, there’s no need to risk your safety.