ST. PETERSBURG, FL. (June 14, 2019) – Plasma-Therm has been named the RANKED 1st award winner in the category of THE BEST Fab Equipment in the recently completed annual 2019 Customer Satisfaction Survey of semiconductor industry customers conducted by VLSIresearch.
In this year’s Customer Satisfaction Survey, Plasma-Therm earned a total of four RANKED 1st awards in various categories, which contributed to its 2019 total of seven “5 VLSI Stars” ratings awards, according to VLSIresearch. Plasma-Therm previously was awarded RANKED 1st in “THE BEST Suppliers of Fab Equipment” in the 2016 survey, and has earned a total of 49 awards in Customer Satisfaction Survey results since 1998.
Robert Conte, Director of Operations for Plasma-Therm, said that the company uses the latest technology and manufacturing techniques to maintain its quality advantage. “Being recognized with the highest rating of any company as the “RANKED 1st in FAB EQUIPMENT” winner is a testament to the dedication and commitment to excellence of our entire Plasma-Therm team. Our relentless focus on our customer’s success is what makes Plasma-Therm an excellent partner and differentiates us from other semiconductor equipment manufacturers.”
The independent research firm cited a number of factors responsible for the high scores that Plasma-Therm earned for its plasma-processing systems, including its partnership with customers, technical expertise, and support after sales.
One survey participant commented, “Plasma-Therm Support is the industry standard. I have not worked with another equipment manufacturer that is even close to the level of support provided by Plasma-Therm.”
Established in 1974, Plasma-Therm is a manufacturer of advanced plasma processing equipment for specialty semiconductor markets, including advanced packaging, wireless communication, photonics, solid-state lighting, MEMS/NEMS, nanotechnology, renewable energy, data storage, photomask, and R&D. Plasma-Therm offers leading etch and deposition technologies and solutions for these markets. Sales and service locations throughout North America, Europe and Asia-Pacific meet the diverse needs of Plasma-Therm’s global customer base. Visit www.plasmatherm.com for more information.
VLSIresearch is an award-winning provider of market research and economic analysis on the technical, business, and economic aspects of the semiconductor supply chain. Providing intelligence for faster and better decision making, seasoned executives in high technology, government, and finance rely on VLSIresearch’s insights to guide them to the right decisions. The formula is simple: Better intelligence leads to better decisions which deliver better results. Founded in 1976, VLSIresearch is the leading technology research and advisory company focused on semiconductor related manufacturing.