ST. PETERSBURG, Fla. (May 28, 2019) — Plasma-Therm, a global provider of specialty semiconductor and nanotechnology equipment, has been recognized as the leader in 10 BEST Focused Suppliers of Chip Making Equipment in the latest Customer Satisfaction Survey conducted by VLSIresearch.
This year marks the 4th time in the past seven years that Plasma-Therm has won this top award, as well as being ranked among the 10 BEST Focused Suppliers of Chip Making Equipment every year since 2011.
G. Dan Hutcheson, CEO and Chairman of VLSIresearch, said, Plasma-Therm’s focus on continually improving its technology and services have made it stand out in an industry dominated by multi-billion-dollar corporations. The extraordinary survey scores show that Plasma-Therm has an edge in both equipment quality and providing support for customers throughout the equipment lifecycle.
Russ Westerman, Plasma-Therm’s CTO, said, Plasma-Therm has been innovating plasma-processing technologies for 45 years. The latest in our series of innovations is the FAST technology, enabling ALD-like quality at PECVD speed. Our #1 ranking this year by VSLI in 10 BEST Focused Suppliers of Chip Making Equipment is a strong indication of the overall success we are achieving in the global marketplace.
VLSIresearch received independent feedback from more than 86% of the chip market and 87% of subsystems customers for this year’s survey, which was conducted over 2-1/2 months and in five languages. Survey participants were asked to rate semiconductor equipment suppliers in 14 categories, based upon 1) Supplier Performance; 2) Customer Service; and 3) Product Performance.
Customers awarded the highest average ratings in Partnering, Trust in Supplier, and Recommended Supplier. Overall, customers showed high regard for the support they are receiving, friendly service, and how suppliers understand the big picture. Plasma-Therm earned the highest score of all companies in 10 BEST Focused Suppliers of Chip Making Equipment.
Established in 1974, Plasma-Therm is a manufacturer of advanced plasma processing equipment for specialty semiconductor markets, including advanced packaging, wireless communication, photonics, solid-state lighting, MEMS/NEMS, nanotechnology, renewable energy, data storage, photomask, and R&D. Plasma-Therm offers leading etch and deposition technologies and solutions for these markets. Sales and service locations throughout North America, Europe and Asia-Pacific meet the diverse needs of Plasma-Therm’s global customer base. Visit www.plasmatherm.com for more information.
VLSIresearch is an award-winning provider of market research and economic analysis on the technical, business, and economic aspects of the semiconductor supply chain. Providing intelligence for faster and better decision making, seasoned executives in high technology, government, and finance rely on VLSIresearch’s insights to guide them to the right decisions. The formula is simple: Better intelligence leads to better decisions which deliver better results. Founded in 1976, VLSIresearch is the leading technology research and advisory company focused on semiconductor related manufacturing.