LARGO, Fla. (Sept. 27, 2018) – Sunstar Paramedics employee Ed Wilson has been honored with the 2018 ZOLL Pulse Award for his work. The award recognizes EMS professionals who use data solutions to save money, time and resources, which helps EMS organizations to save more lives in their community.
Wilson is a paramedic and Clinical Technonlogy Coordinator with Sunstar Paramedics. He’s responsible for managing the Electronic Patient Care Reporting (ePCR) system for Sunstar Paramedics, which processes over 400,000 electronic medical records every year, both for Sunstar Paramedics and 18 fire departments in Pinellas County.
Wilson identified common issues that originate in the ePCR and impact the billing department. He developed an application to streamline the process of pre-billing by comparing field data in ePCR against computer-aided dispatch (CAD) data. It automatically recognizes and alerts the billers to common issues that could result in accidentally overbilling for care or triggering payers like insurance or Medicaid to decline covering the cost of care.
With Wilson’s process improvements, the billing department is able to provide support for the ever-increasing volume of emergency calls in Pinellas County without having to add staff members to the billing department.
“Ed’s time- and resource-saving initiatives have streamlined our processes and made our team more efficient,” said John Peterson, chief operating officer of Sunstar Paramedics. “His innovative ideas have made him a vital resource to our team, and we’re proud that he’s been recognized for his important work.”
ZOLL manufactures and develops medical devices and software solutions, and the company recognizes EMS professionals who use data solutions to improve patient, financial and operational outcomes. Wilson was among 11 emergency service personnel honored with ZOLL Pulse Awards during the ZOLL SUMMIT, its annual user conference in Denver, Colorado.
About Sunstar Paramedics:
Sunstar is the 911 ambulance transport service for all Pinellas County residents, employing 725 local residents, and responding to around 520 calls a day. Highly awarded and accredited, Sunstar utilizes state-of-the-art equipment and software, and (along with parent company PatientCare) is an innovator of the industry’s best practices. Sunstar’s people are heavily involved in Pinellas communities, focusing largely on public safety programs for the public and for schools. Sunstar is also a recipient of the Florida Governor’s Sterling Award, the state’s most prestigious award recognizing “role models for organizational performance excellence.” More info at SunstarEMS.com.