Award recognizes top U.S. and Canadian auto dealers who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater
Pinellas Park, FL – February 28th, 2018 – Maserati Alfa Romeo of St. Petersburg has been awarded two 2018 DealerRater Dealer of the Year Awards, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com.
“Car buyers have spoken and have identified Maserati Alfa Romeo of St. Petersburg as the best Alfa Romeo dealer to do business with in the U.S,” said DealerRater General Manager Jamie Oldershaw. “The quality and number of reviews for Maserati Alfa Romeo of St. Petersburg speak volumes of the top-notch experiences they provide to customers.”
The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Maserati Alfa Romeo of St. Petersburg on its customer service, quality of work, friendliness, pricing and overall experience.
Maserati Alfa Romeo of St. Petersburg has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year.
“With the way that the automotive industry has changed, regarding the world of the internet, it is crucial to make sure that you always put the customer first and build relationships,” said Stephan Kacpryzk, General Manager of Maserati Alfa Romeo of St. Petersburg. “It’s those great relationships that impact the success or failure of the dealership. I always say this to my employees we can always get another car but what you aren’t guaranteed is another customer.”
“Today’s car shoppers pay attention to reviews and a dealership’s online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today’s business environment,” added Oldershaw.
DealerRater has a reachable audience reach of more than 32 million consumers each month.
Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers more than 4 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 6,000 Certified Dealers. DealerRater content has a reachable audience of more than 32 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
ABOUT MASERATI ALFA ROMEO OF ST. PETERSBURG
Maserati Alfa Romeo of St. Petersburg is a pioneer in the ways of improving the client experience at our dealership. Our vehicle presentation, service areas, and our brand-new showroom are all designed with you in mind. When considering a Maserati, our clients insist that the shopping experience exceeds their expectations. Maserati of St. Petersburg has found the elusive, secret customer service ingredients that will deliver the best possible results every time. We are confident you will enjoy the World-Class sales and service environment that we’ve been cultivating since 1992. , Maserati Alfa Romeo of St. Petersburg is a part of the Alan Jay Automotive Network. More information can be found at https://www.maseratiofstpete.com.
Maserati Alfa Romeo of St. Petersburg