Tampa Bay Telecommunications Company Mobex and Haneke Design and Collaborate on Ground-Breaking Application That Enables Texting Between Clients and Businesses
Tampa, FL — (Aug. 23, 2017) — Phone calls can either be a lifeline or a landmine for businesses. If calls go unanswered, or if callers are left waiting on hold, it can leave callers frustrated, inconvenienced and even cause them to give up and take their business elsewhere.
Mobex, a Tampa-based telecommunications provider, helps businesses better connect with their customers through new technology that uses existing business phone numbers to receive and respond to texts sent from their customers’ phones.
TextOurCompany by Mobex (http://textourcompany.com) streamlines communication between businesses and consumers with ease, efficiency and affordability. Landlines, as well as toll-free numbers, currently associated with a business can be enabled to receive SMS text messages using this technology. Those messages are immediately accessible from computers, tablets, and smart phones.
What truly sets TextOurCompany apart from other technologies are the person-to-person capabilities it offers. Rather than pre-established, scripted messages, users send a specific text and receive either an automatic reply acknowledging receipt of their text or an actual response from a real person. And the exchanges can all be accomplished on a company’s current voice provider.
The chat application developed in Tampa by Haneke Design for Mobex allows the texts to be accessed via a single computer as well as multiple screens, depending on the company’s requirements.
“The idea came from a personal experience I had when I contacted my vet about medication for my dog. I knew that there had to be a better way for me to connect with them, get the information I needed and not have to call back or be placed on hold while they helped other people,” said John Dalyrmple, President and Founder of Mobex.
“Haneke Design was able to swiftly take our idea and turn it into reality. In a startup environment, working with a local team was crucial for us. The ability to quickly make changes and be nimble made the process seamless,” Mr. Dalyrmple noted.
“One of the best parts of the application for any business is that it allows text-enabling for a number without the business having to change service providers. This seamless transition will save companies time and money,” he added.
“Mobex has pivoted into a new market for SMS technology. Being a part of this innovation was exciting for Haneke Design,” said Jody Haneke, President and Founder of Haneke Design. “We are always looking to team up with local disruptors and people solving the real needs of businesses across any industry.”
TextOurCompany by Mobex won first place in the Tech/Online/App category at the 2017 New Venture Expo held at the University of Tampa this past April.
To create an account and learn more about how TextOurCompany can benefit your business, go to http://textourcompany.com/#signup. Free trial periods are available for new customers. For additional information, call or text 813-999-0990 or email firstname.lastname@example.org.
Mobex is a telecommunications service provider in Tampa, FL for VoIP, text messaging, and phone systems management. TextOurCompany (patent pending) is powered by Mobex, which is operated by business partners, and father and son, John and Johnny Dalyrmple. The businessmen are part of the University of Tampa Community Incubator Program. For more information, visit http://mobex.biz/.
About Haneke Design
Driven to amaze and delight users, Haneke Design is a Tampa, Florida-based custom software development firm focused on delivering user-centered solutions for connected devices. Haneke Design works with some of the world’s leading brands and advertising agencies to deliver multi-platform, cross-device campaigns. Additionally, Haneke Design helps SMB and enterprise customers mobilize their web applications and web services. These solutions integrate seamlessly, are easy to use, and deliver bottom line results. Learn more at hanekedesign.com.