March 13, 2017, (North Port, Florida) – Achieva Credit Union is pleased to announce the opening of a new location in North Port, Florida, complete with a new prototype design that eliminates traditional teller lines in favor of more personal service.
The new branch is a stand-alone building at 2467 Sycamore Street, North Port, Florida, 34289, which is a former bank location that had been shuttered and Achieva is now reviving as the local community grows.
“No more bank teller lines,” said Achieva Market Vice President Susan Lacey. “Instead, each member will be greeted at the door by an Achieva representative, and given personal attention.”
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[endif]The design takes cues from the concierge-like service at modern hotels, Lacey said. Achieva staff will meet each member at the front door and work side-by-side with them to make deposits, withdrawals, look up information and explore other potential services.
This side-by-side service, Lacey said, better reflects the values of Achieva to provide a higher level of service to members of the credit union.
This new branch replaces a former Achieva branch site just a few miles away at 14942 Tamiami Trail.
“We did our homework with this location,” Lacey said. “We will be closer to our members, and able to provide them with much better service.” The new site will have a branch manager, two assistants and four universal staff who can assist members with a range of transactions and inquiries – from CDs and credit cards to car loans and mortgages. Staff from the prior location are relocating to the Sycamore Street site, Lacey said, and as the community grows, she expects staffing at the new Achieva site will as well.
Achieva is presently converting many of its 24 branch locations in Florida to this new model of service, and all new locations are being built with this new design in mind.
About Achieva Credit Union
Achieva Credit Union was founded in 1937 in Pinellas County. Today, it is rated a Superior 5-Star credit union by Bauer Financial and has more than $1.4 billion in assets and 24 branches serving more than 140,000 members. Anyone who lives or works in Charlotte, Collier, DeSoto, Hernando, Hillsborough, Lee, Manatee, Pasco, Pinellas, and Sarasota Counties, or whose family member has an Achieva Credit Union account can bank with Achieva. For more information about Achieva, visit www.achievacu.com.