CLEARWATER, FL – February 25, 2017 – Zelis Payments, a unit of Zelis Healthcare, announced it won a Silver Stevie Award for Customer Service Department of the Year in addition to the People’s Choice Stevie Award for Favorite Customer Service in the category of Healthcare, Pharmaceuticals, and Related Industries.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes several of the world’s leading business awards programs including the prestigious American Business Awards and International Business Awards.
The awards were presented during a gala banquet on Friday, February 24 at Caesars Palace in Las Vegas, Nevada. More than 650 executives from around the world attended.
Over 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016 nominations.
More than 75 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging earlier this month. Finalists were determined by another 77 judges.
Judges praised Zelis’ Customer Service Taskforce, which allows staff to highlight the top three roadblocks to client service thereby enhancing the customer experience.
“Congrats to our team for returning home with the Silver Stevie Award. I hope that the team will take a moment to celebrate all of their hard work,” said Doug Klinger, CEO of Zelis Healthcare.
“It was an honor to accept the Silver Stevie Award,” said Jay Ver Hulst, President of Zelis Payments. “This award is a testament to our service team’s dedication to exceptional client service. I am very proud of our team for their accomplishments.”
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About Zelis Healthcare
Zelis Healthcare is a healthcare information technology company and market-leading provider of end-to-end healthcare claims cost management and payments solutions including network solutions, claims integrity and electronic payments serving healthcare payer clients, healthcare providers and healthcare consumers in the medical, dental and workers’ compensation markets nationwide. Zelis Healthcare is backed by Parthenon Capital Partners.
About Zelis Payments
Zelis Payments, a business unit of Zelis Healthcare, is a leading healthcare payments technology solution dedicated to delivering value via exceptional client experiences. Our solutions facilitate regulatory compliance and streamline the transfer of healthcare payments and data. Zelis Payments is a payments exchange that connects payers with healthcare service providers – consolidating payments and aggregating data into one simple daily electronic file.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.