Tampa, FL – (Jan. 3, 2017) – Haneke Design’s latest mobile application, built for client StridePoint LLC’s Ripcord Support, makes it easy for customers to sign in to their accounts, request tech support or get updates on existing trouble tickets while on the go.
Ripcord Support provides certified, US-based IT support for consumers and businesses, whenever they need it. The company’s friendly and expert staff assists customers online, on the phone, or on-site with their laptop and desktop computers, tablets, smartphones, printers and other gear.
“Haneke Design is an ideal mobile application development partner for us,” said NAME, TITLE, COMPANY. “They listened carefully to our needs and created a simple, intuitive mobile solution for our customers that can help them get the support they’re looking for in minutes – wherever they happen to be.”
Ripcord Support’s convenient, trustworthy, and cost-effective tech support is available on a per-call basis and by monthly subscription for home and business use. Customers can be sure they’ll reach a competent, friendly technician by phone, chat or email whenever they have a question or issue, and even have a technician come out to their residence or office if necessary.
Customers can also tune in to Ripcord Support’s weekly radio show, “Technical Difficulties,” airing at 4:00 pm on 970 WFLA in Tampa Bay or on iHeartRadio.com, for great content on everything from business productivity apps to printers.
“Ripcord Support is everything tech support should be,” said Jody Haneke, president of Haneke Design. “In developing this app, we stayed true to their customer-centric philosophy. Our goal was to create a very easy user experience that required very few steps, asked a limited number of questions, and gave clear and specific answers and updates.”
About Ripcord Support
Tampa-based Ripcord Support solves our customers’ personal and business technology needs by connecting them with one of our local technicians via online, phone, or on-site services. To learn more, visit www.ripcordsupport.com.
About Haneke Design
Driven to amaze and delight users, Haneke Design is a Tampa, Florida-based interactive design and development firm focused on delivering user-centered solutions for desktop, mobile and tablet devices. Haneke Design works with some of the world’s leading brands and advertising agencies to deliver multi-platform, cross-device campaigns. Additionally, Haneke Design helps SMB and enterprise customers mobilize their web applications and web services. These solutions integrate seamlessly, are easy to use, and deliver bottom line results. Learn more at hanekedesign.com.