Tampa, FL — December 05, 2016 — Pilgrim Quality Solutions, a leading global provider of enterprise quality management software (QMS) and services for the Life Sciences, today announced the availability of SmartSolve® 10.2, the latest and most enhanced version of its integrated quality and compliance platform.
SmartSolve 10.2 contains a diverse set of enhancements to help meet users’ operational and compliance requirements. These updates, including enhanced security, improved usability, and expanded enterprise-wide and third-party integration capabilities, focusing on the needs of global SmartSolve users.
“Pilgrim’s singular focus on quality compliance management, allows us to leverage the global experience of our user community and the shifting demands placed on their quality compliance framework,” said Richard Lowrey, Pilgrim’s Chief Executive Officer. “By working directly with our users, we are able to continuously deliver purpose-built industry solutions meeting the operational needs of the broader Life Sciences marketplace. In turn, our talented product teams continuously evolve and enhance our solutions with features and capabilities that enable our customers to improve their operations.”
Among Life Science companies’ most frequent concerns are delivering high quality products to their customers, leveraging best practice quality management standards, ensuring regulatory compliance, and delivering operational efficiency. According to Lowrey, Pilgrim’s customers regularly express the imperatives of quality by design, preparation, and responsiveness to meet the industry’s changing regulatory and business requirements while dealing with new product introductions, innovations and industry consolidation.
“Pilgrim is always looking to enhance its solution and user experience for its customers by staying ahead of the curve on product strategy and development,” said Stanley Curtis, Pilgrim’s Chief Technology Officer and Sr. Vice President of Software Engineering. “SmartSolve 10.2 goes beyond just a list of new features and enhancements. This release allows Life Science businesses and Pilgrim customers to further enhance their ongoing business processes and compliance with global oversight and industry regulations while manufacturing the highest quality products.
“SmartSolve 10.2 enables greater return on investment through enhanced integration and configuration capabilities, highly productive and intuitive user interface/user experience (UI/UX), and the ability to extend the enterprise with partners and suppliers,” Curtis said.
The updated Pilgrim QMS platform is generally available today to all on-premise customers, and generally available in the Pilgrim Cloud in February 2017 following the Installation Qualification (IQ) and Operational Qualification (OQ) validation of the system. IQ and OQ validation is being performed by Pilgrim as a SaaS managed service for all of its cloud customers.
About Pilgrim Quality Solutions Pilgrim Quality Solutions is the leader in quality compliance management software and services for Life Sciences. For more than 20 years, our solutions have automated thousands of processes across global company sites to manage the quality and compliance of life’s most important products. Our cloud-based and on-premise solutions include in-the-box best practice workflows, document and process management, dashboards, electronic signatures, audit trails, and automated validation – helping companies more easily achieve quality system compliance and pass regulatory audits. Pilgrim Quality Solutions is majority owned by Boston-based private equity firm, Riverside Partners LLC. With Pilgrim Quality Solutions as your partner, you are prepared to succeed. For more information, visit www.pilgrimquality.com.