Spring Hill, Florida (May 23, 2016) – Oak Hill Hospital announces the appointment of Sarah Viola, MS, PHR (Professional in Human Resources),CPXP (Certified Patient Experience Professional) as its new Director of Patient Experience. Ms. Viola comes to Oak Hill Hospital from Inova Fairfax Medical Campus in Fairfax, Virginia, where she served as Patient Experience Leader. The Patient Experience Leader is the healthcare leader responsible for influencing change in this nationally recognized 950 bed acute care medical campus. Inova Fairfax Medical Campus is Washington, DC’s only Level 1 trauma center and Level 4 neonatal intensive care unit.
Ms. Viola comes with an extensive background in patient experience, customer service, human resources and training and staff development. She is returning to the Tampa Bay area where she once served as Director of Human Resources for Directions in Living in Clearwater. She oversaw the development and implementation of human resource policies, programs and practices for a non-profit Behavioral Health organization.
She holds a Master of Science degree in organization management from Sage College in Albany, New York, where she achieved a 4.0 GPA. She holds a Bachelor of General Studies in psychology from the acclaimed Brigham Young University. In addition Ms. Viola also attended Shanghai Institute of Foreign Trade in Shanghai, China
Ms. Viola holds additional professional certifications in the following: Myers-Briggs (MBTI), the Achieve Global/Zenger-Miller, Development Dimensions International (DDI), Carew International Professional Sales, Fred Pryor Seminars, and Red Cross/CPR.
Ms. Viola recently earned Master Trainer Certification for TeamSTEPPS.
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About Oak Hill Hospital:
Oak Hill Hospital has been serving the Nature Coast since 1984. It is the largest medical facility in Hernando and Citrus Counties (262 acute care beds), is the area’s largest private employer, and offers Hernando County’s only comprehensive cardiovascular program, including open heart surgery. Over 300 physicians, 1,200 associates, and approximately 250 volunteers comprise Oak Hill Hospital’s healthcare delivery team.
It is located at 11375 Cortez Boulevard, Brooksville, 1.9 miles east of US 19 on State Road 50. For more information about this release, please contact Richard W. Linkul, Director of Marketing, at 352-597-6383 or Richard.Linkul@HCAHealthcare.com. In Citrus call 352-628-6441. For more information about Oak Hill Hospital, visit our website at OakHillHospital.com, or like us on Facebook.
Oak Hill Hospital has demonstrated its healthcare leadership by achieving distinction on many levels. Please visit our website for a comprehensive listing of all Oak Hill Hospital accreditations, awards, and distinctions.