TAMPA, Fla., Dec. 14, 2015 – Walmart is making a $2.7 billion investment over two years in its U.S. workforce to raise wages, provide better training and increase scheduling choice and flexibility. As part of this commitment, the company is investing more than $116 million, resulting in 94,400 additional raises for associates in Florida. By February, the new full-time average hourly wage in Florida will be $13.51 an hour and $10.55 an hour for part-time associates.
Over the past year, Walmart has increased wages in three phases beginning in April by moving its starting rate to at least $9 an hour. In July, the company increased wages for more than 100,000 associates in specialized positions, like wireless or deli associate, and department managers. In February 2016, Walmart will raise wages for associates hired before Jan. 1, 2016 to at least $10 an hour, $2.75 an hour above the federal minimum wage; hourly managers of the company’s more complex and service-oriented departments will earn at least $15 an hour. Associates hired beginning Jan. 1, 2016 will start at $9 and move to at least $10 after successfully completing the company’s new Pathways training program.
The company is starting to see a return on its investments. Since the first phase of pay raises went into effect, Walmart’s customer experience scores and associate engagement numbers have increased. The company also announced during its third quarter earnings that U.S. comp-store sales were positive for the fifth straight quarter and customer traffic was positive for the fourth straight quarter.
Gwen Hadley was hired as a people greeter more than three years ago at the Walmart store on West Gandy in Tampa and has since worked her way up to department manager in housewares.
“I wish I had started working for Walmart 30 years ago,” she said. “If I had any idea it was the way it is, I would have come here a long time ago. I love this store. I love Walmart.”
Come February, Hadley says the increase will “greatly impact” her. “That’s big time. I can’t wait for the wage increase,” she said.
Wages are just one part of Walmart’s commitment to providing associates the tools they need to grow with the company and provide great customer service. The company is also opening doors for existing and new associates by increasing scheduling flexibility and providing new training opportunities for continued advancement beyond entry-level jobs. Also, the addition of more than 8,000 new department managers and rolling out a new shelf-stocking program will make it easier for associates to get products on the shelves when customers are shopping.
Wal-Mart Stores, Inc. (NYSE: WMT) helps people around the world save money and live better – anytime and anywhere – in retail stores, online, and through their mobile devices. Each week, we serve nearly 260 million customers who visit our 11,504 stores under 65 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2015 revenue of $486 billion, Walmart employs more than 2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. Additional information about Walmart can be found by visiting http://corporate.walmart.com on Facebook at http://facebook.com/walmart and on Twitter at http://twitter.com/walmart. Online merchandise sales are available at http://www.walmart.com and http://www.samsclub.com.
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