TAMPA, Fla., Nov. 15, 2013 (GLOBE NEWSWIRE) — Yesterday, Arnie
Bellini, CEO of ConnectWise, developer of the leading service
management software designed exclusively for IT service providers,
VARS, ISVs and MSPs, kicked off IT Nation 2013 with a keynote outlining
his vision for partner success. Addressing more than 2,400 attendees at
the sold-out event, Bellini highlighted the incredible opportunity for
IT solution providers to be catalysts for unprecedented business
productivity and profitability and, by doing so, reap the benefits of
an estimated $3.8 trillion that will be spent on IT in 2014.
“We are committed to doing everything in our power to anticipate
industry shifts and provide our partners with a dynamic platform for
growing their businesses,” said Bellini. “ConnectWise is more than a
software company — we’re a skill-building company that offers support,
education and a commitment to community, all tightly integrated around
innovative software, that helps our partners achieve success right now
and well into the future.”
During his keynote, Bellini drew parallels to his recent swim across
the English Channel, emphasizing the importance of making smart
decisions and focusing on best practices. Bellini also highlighted
ConnectWise innovations over the past year, including an initiative
with CharTec and HTG, where ConnectWise created an entire series, the
Path to Success Workbook, which was a collaborative educational
initiative with partners that provides best practices across a variety
of critical business areas. He also hinted at a new Dashboards feature,
available in Q1 of 2014, which identifies more than 200 KPIs associated
with success and brings them to the ConnectWise platform.
Bellini’s address also touched on the increasing importance of mobile
technologies, specifically how ConnectWise’s mobile capabilities will
bring speed and simplicity to salespeople and technicians in the field
while giving managers insight into team benchmarks and performance. He
also discussed future plans for the cloud, an exciting new focus on
user-centricity and, due later this year, an announcement that partners
will eventually be able to bill on a per-user basis, versus per-device,
which will revolutionize the industry.
Held at the Hilton Orlando Bonnet Creek, the ninth-annual IT Nation
Partner Summit has become the largest event in the IT solution provider
industry, offering attendees a best-in-class event platform to learn
about transformative and innovative IT solutions and best practices.
IT Nation runs through November 15, with the majority of the event
focusing on ways ConnectWise will continue to drive innovation for
partners in 2014. At the center of this is the ModernOffice Suite
announced earlier this year, which combines the power of ConnectWise,
LabTech and Quosal. Additionally, through a new tool called the
ModernOffice Communicator, ConnectWise will enable IT solution
providers to dramatically improve personal relationships with customers
by facilitating live chat, video and voice communication.
More than 2,400 attendees are at this year’s IT Nation, which includes
thought leadership keynotes, solutions pavilions, networking lunches
and more than 100 breakout sessions, driven entirely by partner
feedback. In addition to Bellini, this year’s event features keynote
speaker Simon Sinek, author of Start with Why.
For more information on IT Nation 2013 including a full agenda, please
visit www.TheITNation.com. Follow the hashtag #ITN13 via Twitter for
live updates of the event.
Designed exclusively for the IT Channel, ConnectWise is the leading
business management solution for service providers, MSPs, technology
consultants, integrators, and developers. Today more than 80,000 IT
professionals rely on ConnectWise to achieve greater accountability,
operational efficiency and profitability. ConnectWise fully integrates
CRM, sales, help desk ticket and tracking, project tracking, IT service
management, SLAs, dispatch scheduling, mobile IT services, time and
expenses into a singular IT management software to dramatically
streamline IT companies. For the last 31 years, ConnectWise has become
the premier business operating system for IT solution providers.
ConnectWise APIs are accessed by over 300 organizations, including
ConnectWise partners and industry leaders of the IT Nation. For more
information visit www.ConnectWise.com or call 800-671-6898.