Credit union cooperative honored for commitment and leadership by TBTF
St. Petersburg, Florida – (October 23, 2013) – PSCU, the nation’s leading credit union service cooperative, was recognized as a finalist for Technology Company of the Year by the Tampa Bay Technology Forum at its 10th Annual Industry Achievement Awards gala held October 18, 2013 in Tampa, FL. TBTF also selected PSCU’s chief technologist, Sam Esfahani, as a finalist for its CIO of the Year award. TBTF’s selection committee recognized PSCU for the company’s commitment to helping make the Tampa Bay region a preferred destination for technology leaders and innovators.
“This is well-deserved recognition for the entire team at PSCU,” said Michael J. Kelly, PSCU’s President and CEO. “Whether deployed to harden our data security, support new applications or increase system reliability, technology is at the heart of our mission to create relevance for credit unions with their consumers and communities. The shift to digital in our industry motivates us to continually invest in technology and deliver useful solutions that help credit unions more effectively engage with their members.”
PSCU’s focus on technology recently earned the company an award from the Workforce Management Coalition for its Total Inquiry Management System, a business process management platform that automates the way PSCU’s clients enter, track, escalate and resolve requests for service. The company has also embedded technology in its culture. PSCU conducted its second annual innovation and collaboration summit, called KnockOut, in September. The competitive 24-hour brainstorming event challenges teams of PSCU and credit union staff to create solutions that benefit credit unions and their members.
In each of the company’s locations in Florida, Michigan and Arizona, PSCU has established internship programs that give aspiring business leaders and technologists the opportunity to gain valuable experience in a collaborative and supportive environment.
Established in 1977, PSCU (St. Petersburg, Fla.) is the nation’s leading credit union service organization (CUSO) and serves more than 1,500 financial institutions nationwide. The company is owned by nearly 700 member credit unions representing 16.5 million credit, debit, prepaid, online bill payment, mobile and electronic banking accounts. Comprehensive 24/7/365 member support is delivered through four contact centers located throughout the United States that handle more than 18 million inquiries a year.
Through a focus on collaboration and initiatives to mine the collective intelligence from all corners of the cooperative, PSCU’s Member-Owners are positioned at the leading edge of innovation. The combination of PSCU’s commitment to leadership in mobility and excellence in risk management, strategic consulting and technology creates PSCU’s foundation for the strongest partnerships with its Member-Owners. For more information, visit the PSCU website at www.pscu.com.