|[Sarasota, Florida]—A new Medicare Advantage Plan is poised to begin enrolling Medicare beneficiaries in Sarasota and Manatee counties during the upcoming Annual Enrollment Period in October for January, 2014 effective dates. BeHealthy America is a community-based health plan, founded and managed by local medical providers and health care executives with the lofty vision of improving the health of local Medicare-eligible residents.
By working in collaboration with the local medical provider community, BeHealthy America will be encouraging members to take part in educational and vitality events designed to enhance well-being and subsequently, medical outcomes.
“We’re pleased to bring a truly progressive Medicare Advantage option to the Sarasota and Manatee markets. We are passionate about health care and we are especially passionate about the health of our members,” said Chairman and President, Thomas Blankenship. “BeHealthy America members will be provided important information in order to make smart lifestyle choices which may result in a better quality of life.”
Of equal importance is BeHealthy America’s passion for delivering world-class customer service. According to Blankenship, “We would like to be the Medicare Advantage Plan that neighbors recommend to each other.”
Located in the Lakewood Ranch area of Sarasota, BeHealthy America’s corporate office houses its own customer service department, employing local residents.
“Having the Customer Service team under our own roof is critical to meeting our service objectives and ensuring our members are treated with the utmost care,” said David Smith, CEO. “Our goal is to provide “white glove” service to each and every member. We strongly felt this could only be achieved by employing the Customer Service team ourselves and implementing our own training and oversight.” Smith added “Along with other critical departments, our Customer Service staff is rewarded for maintaining the highest levels of member satisfaction.”