Lakeland Electric is notifying customers to be aware of a current scam attempt that is taking place where a caller falsely claims to be from Lakeland Electric and is asking customers for banking and/or credit card information. The caller claims that the customer’s electricity is about to be cut off if an outstanding bill is not paid. The caller then asks for banking or credit card information to pay the outstanding bill. Many of the calls are coming from the phone number 502-963-1979 (where the scammer is calling from). This number is affiliated to a Louisville Kentucky landline through YMAX Communications (Magic Jack).
Lakeland Electric does not make calls of this nature and customer service representative will never ask for a customer’s bank account number or credit card number. If you have any questions or concerns please contact Lakeland Electric’s Customer Service Department at 863-834-9535.