TAMPA, Fla.—Readers participating in Logistics Management magazine’s 30th Annual “Quest for Quality” reader poll ranked the Tampa Port Authority first in seaports for world-class customer service, followed by the ports of Houston and Galveston, Texas.
“We are honored to have been recognized by our customers and the leaders of the transportation and logistics industry for our dedication to providing a quality customer service experience,” Paul Anderson, port president and CEO, said. “We are building a dynamic, future-driven port here in Tampa, and we will continue to work hard to bring value and economic benefit to our customers and to the Tampa Bay and Central Florida region.”
The annual Quest for Quality reader poll identifies key logistics and transportation attributes of carriers, third-party logistics providers and ports, and presents a rankings questionnaire for readers of Logistics Management. The Tampa Port Authority also scored the highest score of all ports in the category of “Ease of doing business.” The results of the entire poll can be seen at http://logisticsmgmt.com/article/30th_annual_quest_for_quality_simply_the_best.
In addition to being a U.S. top ten cruise homeport, the Port of Tampa is one of the nation’s largest and most cargo-diverse seaports. The port handles a full array of cargoes, from building materials to petroleum products, for the entire west/central Florida region. The port is the largest economic engine in the region, supporting about 80,000 jobs and generating $15.1 billion in annual economic impact. For more information about the Port of Tampa, visit www.tampaport.com.